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For stock models, our MOQ is 10 pieces. For custom designs, the MOQ is typically 50 pieces or one 20ft container. We're flexible and willing to discuss lower MOQ for new customers or trial orders.

Stock items: 15-25 days for production. Custom orders: 30-45 days depending on complexity. Urgent orders may be possible with a rush fee. We'll provide a detailed timeline after confirming your order.

Yes, we support all major Incoterms. FOB Shenzhen/Guangzhou is our standard pricing. CIF and DDP options are available upon request. We can also work with your preferred freight forwarder.

Absolutely! We specialize in customization. You can choose from various wood species (oak, walnut, cherry, ash), finishes (natural oil, varnish, paint), sizes, hardware, and even add your logo. Send us your requirements and we'll provide recommendations.

Yes, we can provide wood samples, finish swatches, and small product samples. Sample costs and shipping fees may apply, but can be refunded on your first bulk order.

We accept T/T (30% deposit, 70% balance before shipment), L/C at sight, and Western Union for sample payments. New customers may also qualify for Alibaba Trade Assurance orders.

Yes, we offer a 1-year warranty on all products against manufacturing defects. We also provide replacement parts and after-sales support. Our quality control team performs 12 inspection checks before shipping.

Yes! We ship worldwide to 50+ countries including USA, UK, Germany, France, Australia, Canada, UAE, and more. We'll handle customs documentation and work with trusted international logistics partners.