Last updated: August 24, 2026
This Policy describes our current practices for www.flatvora.com and related language pages. It is not a contract that creates rights beyond applicable law. If our practices change, we will update this page.
Flatvora Home Crafts Co., Ltd. (“Flatvora”, “we”, “us”) is the controller of personal information collected through this website. We manufacture and wholesale handwoven storage baskets and hampers. Address: No. 6, Area 2, Hongtu Road, Chahe Town, Lai’an County, Chuzhou, Anhui, China. Contact: sales@flatvora.com · +86-186-5110-3527.
This website is intended for business buyers and trade partners. It covers information collected when you browse the site, submit an inquiry form, or start a chat that redirects you to WhatsApp, email, or similar channels. It does not cover third-party websites or apps you open from our links; those services have their own policies.
Depending on how you use the site, we may collect:
We do not knowingly ask for payment card numbers, government ID numbers, or other sensitive personal information through this website. Please do not send such data in inquiry forms.
We use personal information only for the purposes below. Where laws such as the GDPR require a legal basis, we typically rely on:
We do not use your inquiry data for automated decision-making that produces legal or similarly significant effects. We do not add you to a marketing mailing list unless you separately ask for catalog updates.
Essential preferences (for example language or desktop preference) may be stored so the site works. Analytics cookies and Google Analytics scripts load only after you click Accept. Choosing Reject (or closing without Accepting) keeps analytics off for that session. You can clear cookies and site data in your browser at any time. Browser “Do Not Track” signals are not uniformly standardized; we honor the Accept / Reject choice on our cookie notice.
We do not sell personal information and we do not share it for cross-context behavioral advertising. We may disclose information only:
Our company and primary operations are in China. If you contact us from another country (including the EEA, UK, or US), your information may be transferred to and processed in China and in other countries where our service providers operate. Those countries may have different data-protection rules than your home country. By submitting an inquiry, you understand this transfer is necessary for us to respond.
We keep inquiry records for as long as reasonably needed for sales follow-up, quality handling, and legitimate business or legal record-keeping, then delete or anonymize them when no longer needed. Server logs and analytics data (if enabled) are kept for shorter operational periods. We apply reasonable technical and organizational measures appropriate to a small B2B website. No method of transmission or storage is completely secure; please avoid sending unnecessary sensitive data.
Subject to applicable law (including, where relevant, China’s PIPL and, for visitors in those regions, GDPR/UK GDPR or US state privacy laws), you may request access to, correction of, or deletion of inquiry data we hold, or object to / restrict certain processing. To make a request, email sales@flatvora.com with enough detail for us to verify and locate your record. You may refuse analytics cookies as described above. If you are in the EEA/UK, you may also lodge a complaint with your local supervisory authority.
This website is not directed to children under 16 (or the higher age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has submitted information, contact us and we will delete it.
We may update this Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after an update means the revised Policy applies to new collection from that date forward.
Privacy questions or data requests: sales@flatvora.com · or use our Contact page. Please allow a reasonable time for us to respond.